Commitment to Quality

Returns & Exchanges

Clear policies for photography bookings, cultural dress rental, jewellery, products, printing, customized gifts, pickup, delivery, deposits, and refunds.

Eligibility Guidelines

We maintain separate policies for ready-made products, cultural dress rentals, photo services, printing, and customized gifts so every order is handled fairly.

General Condition

Eligible items must be unused, complete, and returned with the original bill. Custom prints, personalized gifts, and completed photo or video services are not returnable unless Kabita Studio made an error.

Jewellery & Products

7 DAYS

Unused jewellery and ready-made products only.
Original proof of purchase is required.
Defective or damaged items must be reported promptly.

Excludes: worn jewellery, damaged items after handover, custom orders, prints, and personalized gifts.

Cultural Dress Rental

SAME DAY

Return rented dress and accessories on the agreed date.
Keep all dress pieces, jewellery, and accessories complete.
Stains, tears, missing items, or late returns may be charged.

Rental deposits may be held until the dress and accessories are checked by our team.

Photography Booking Cancellation

Bookings may be rescheduled once when requested at least 48 hours before the shoot. Late cancellations and no-shows may lose the booking deposit.

Printing & Customized Gifts

Printed photos, frames, mugs, personalized gifts, and made-to-order items are non-returnable unless there is a studio production error or damage before handover.

Delivery & Pickup

Pickup is available from 5th Floor, Prajapati Complex, Radhe Radhe, Bhaktapur. Delivery timing and charges depend on location, item type, and order confirmation.